Pilot review
Set a pilot exit rule
A small trial has started, but the team has not agreed on what evidence would justify keeping, changing, expanding, or ending it.
A pilot should make the next decision easier, not create permanent drift.
A small trial has started, but the team has not agreed on what evidence would justify keeping, changing, expanding, or ending it.
Start with these decisions
- Write the single workflow, participants, information boundary, and review period for the pilot.
- Choose a few observations to collect: quality of the draft, review effort, uncertainty, access friction, and whether the team would repeat the process.
- Name the person who collects the observations and the person who decides the next move.
- Choose an exit path: stop, revise the rule, try another workflow, or expand with new safeguards.
Do not let a convenient platform role become an unowned operating decision
A pilot is not proof that every role, workflow, customer record, or connected system is ready for the same tool. Expand only when the evidence fits the next decision.